"QMC Hospital Nottingham Eye casualty"

About: Queen's Medical Centre / Ophthalmology

(as the patient),

I recently attended eye casualty after a referral from 111

I just wish to thank all staff for the welcoming reception point, the triage nurse and the nurse practioner (Leighya? ) who in their own ways were all professional and caring.

They all expressed concern at the potential delay in being seen but in fact I was in and out within an hour and a half at a very busy time

Thank you for handling the care in such a brilliant way. If only NHS senior managers, the media and politicians could see the positive side of the NHS and praise rather than criticise those at the sharp end then perhaps morale might be better

Well done all. 

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Response from Nottingham University Hospitals NHS Trust

Thank you for writing in and for sharing that you thought our Eye Casualty staff to be professional and caring. I’ve shared your message with the team, who send their thanks and best wishes.

Ella Bowers,

Manager, Eye Casualty