"Waiting with child"

Waited for over 2 hrs with my daughter but eventually gave up. Staff unapologetic and uncaring.

Story from NHS Choices

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Responses

Response from City Care Centre

I was sorry to hear that you had to wait a long time to access our service and eventually left before being seen.

Please accept our apologies for this level of service.

I would be grateful if you could contact the PALS service on 0845 602 4384 or via email LHNT.LincsPALS@nhs.net.so that we can explore your experience further.

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