"Northumberland A&E ward 3"

About: Northumbria Specialist Emergency Care Hospital

From arriving Monday for a scheduled Tuesday morning surgery,to leaving Saturday afternoon l was looked after by all staff on ward 3 to a very high standard . Nothing was too much trouble, the care l received was first class. All nursing staff knew the instructions of my surgeon and carried these out meticulously , round the clock care l needed was outstanding , l could not have been in better hands in my vulnerable state. The ward was run efficiently and professionally. I continue to recover at home with confidence after my surgery knowing any problems l can ring the ward direct and speak to a member of staff l am familiar with. A shining example of how a hospital should function.

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Dear Julia,

Firstly please let me apologise for the delay in getting back to you, NHS Choices are currently having problems with notifying us about new reviews.

How are you doing? I hope you are managing well at home following your surgery with us. It sounds like you received excellent care and treatment on Ward 3. It’s absolutely fantastic to read your glowing review- it will be my absolute pleasure to let the team who looked after you know that they did everything right.

Should you need any additional support during your recovery, please don’t hesitate to get in touch.

All the very best,

Annie

Annie Laverty – Director of Patient Experience