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"excellent all round"

Attended this clinic for first time yesterday for cervical screening, as my G.P surgery could not fit me in. Warm welcome from receptionist & all staff I saw smiled and acknowledged me. The Dr was friendly & ,put me at my ease immediately by introducing themselves and ensuring they had my history before going onto the procedure. Clearly expert in this field, the doctor managed the procedure, which is normally difficult with me,without too much trouble.Gave me some good advice regarding menopause,which I am following up.

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Responses

Response from Newington Road Clinic 7 years ago
Newington Road Clinic
Submitted on 06/09/2016 at 18:08
Published on nhs.uk on 07/09/2016 at 02:36


Hello

Many thanks for taking the time to review your experience at Newington Road Clinic.

We are pleased you had a warm welcome from all the staff and that the doctor made you feel at ease and carried out the procedure skilfully and efficiently.

It is also good to know that you were given some useful advice that you are taking forward.

We will pass your kind comments onto the team there.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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