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Shame

Story from nhs.uk

"Shame"

About: Cossham Hospital

Lovely hospital and staff, what a shame whoever is in charge took the disastrous decision to hand the parking over to the same pirates as Southmead Hospital (or so I was told ). I had to pay the minimum charge of £3 for up to 2hrs when I went for an xray, was in and out within 20 minutes. All the streets surrounding were packed, and the hospial car parks almost empty. I hope the good reputation of Cosham doesn't suffer, but am not holding my breath. It is disgusting that mass profit takes presidence over peoples health & wellbeing, as those visiting any hospial tend to be sick, or visiting the sick.

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Responses

Response from Cossham Hospital 7 years ago
Cossham Hospital

Submitted on 13/09/2016 at 13:27
Published on nhs.uk on 14/09/2016 at 02:30

Dear Anonymous - Thank you for your kind comments about the hospital and staff. I was pleased to learn your x-ray was conducted so quickly.

Regrettably, the situation you describe whereby local streets were congested with no parking spaces available was having a direct impact on the hospital. The free parking was unsurprisingly very attractive and resulted in demand exceeding supply with the consequence that many patients and visitors were unable to park in the hospital grounds. Additionally, due to the local congestion, they were also unable to park close by. The need to introduce a parking charge was therefore forced upon the Trust, and as you observed, it was felt correct that the charges for the hospital should be aligned with those for Southmead.

The Trust does regret the need to introduce a charge, but this has had the desired result of ensuring places are now always available for the hospital users who require parking, and ensures patients are not concerned that they will be late for appointments or inconvenienced, by to park some distance from Cossham hospital.

I hope this explanation reassures you that the health and wellbeing of patients and visitors was an important consideration in the decision to introduce parking charges at Cossham. Please be assured I have passed your feedback about the level of charges to the relevant area of the hospital management team.

Kind Regards – Steve Sykes

Advice and Complaints Team

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