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"An excellent initiative"

About: Ayrshire Central Hospital

(as the patient),

Attended the programme alas only half way through due to other commitments but not only found it be useful and beneficial but the associated talks and advice were first class.

The staff were attentive, and encouraging and made you feel welcome. It was good also to meet fellow classmates with similar cardiac conditions.

Only down side is that it needs extra funding additional follow up programmes and for extra gym equipment which people can go along and use on a follow up programme with less supervision. If Inverclyde can do it then so can Ayrshire & Arran

An excellent initiative nevertheless as it is.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/09/2016 at 10:36
Published on Care Opinion at 11:13


picture of Eunice Goodwin

Dear Arkayvee,

Now there is a challenge 'If Inverclyde can do it then so can Ayrshire & Arran', you've thrown down the gauntlet now! So we will need to rise to the challenge or at least have a good try.

This does seem to have been very helpful and that is great. I am sure the staff will appreciate your post when I pass it to the team.

Thank you for sharing this with us.

Best wishes for your onward and full recovery,

Eunice

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