"An amazing team at Crawley Hospital"

About: Crawley Hospital / Gynaecology

(as the patient),

I had to visit Crawley Hospital Women's Centre for an invasive investigation. It didn't go to plan due to me nearly fainting and Dr Richter and his team were absolutely amazing in supporting me and making me comfortable. They provided knowledge and humour which turned a potentially upsetting and painful experience into something resembling bearable.

The whole team including the receptionist were extremely welcoming and friendly.

Thank you

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear missp2210,

Firstly I want to apologise for our delayed response to your story. I am sorry to hear that your procedure did not go to plan but will pass on your appreciation and thanks to Dr Richter and his team for making the situation more bearable.

With best wishes,

Cathy White

Patient experience lead

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