"Extremely satisfied"

I find it hard to believe, reading some of the reviews that quite a few of the patients are describing the same place i attend but i suppose everybody is different and so are their conditions. All i can say is i have been treated with the upmost respect and feel i have been listened to all of the time and have been involved in the decisions deemed most appropriate in order to assist my well being and aid the adjustments needed with my medication to improve my mental health.

Story from NHS Choices

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Response from Waterford House

Dear Ajibijo

Thank you very much for taking the time to post your feedback about Waterford House. I know that your positive feedback will be a morale boost for the staff concerned and the Trust very much appreciates you sharing your views.

The manager will pass your comments onto the staff concerned.

Kind regards

Jane Tibble

Customer Experience

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