"Removal of foreign body from 2 year old..."

About: Royal Bolton Hospital / Ophthalmology

We went in to see a doctor in the Eye clinic after my daughter had got a foreign body stuck in her eye. She had a bit of a distressing time in A&E over the weekend as they tried to get it out (although all the staff we saw there were fantastic), so she was a little wary when we came back in, but she had no problem with the doctor and the nursing staff. They made her feel very comfortable. We were told we had to come back the following day, as unfortunately she had to have a general anaesthetic. We arrived first thing and there was no waiting. All the staff were exceptional. They all came to see her and made us all feel at ease. Even though it was a very minor procedure, not once did we feel like we were any less important then any other patient. After our daughter came round, all the staff came back down to see her to check on her recovery. We had the aftercare explained to us and luckily we didn't have to go back, although if there had been any further issues we were told we could get in touch anytime. A 5 star rating for a five star team! Thank you very much for taking such good care of out little girl.

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Response from Royal Bolton Hospital

This must have been so worrying for you - it is upsetting too when a child is distressed. So we're really pleased that our eye unit staff were able to put all of you at ease and that the procedure went well. Thank you for your comments.

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