"Poor hygiene standards"

About: Leighton Hospital / Older people's healthcare

Inpatient for busy period and witnessed staff not cleaning their hands after touching patients with obvious skin diseases. Cross contamination. Patient in side room was sick and staff were sorting out who's go and clean the male up after his diarrhoea and vomit. No aprons hand washing or gloves observed any time. Patients with skin issues when having blood pressure cuffs on weren't cleaned in between patients or wiped...reault when discharged was unwell for quite sometime with virus. Staff moved patients to have deep clean no further explanation to patients. Mental health patients disturbed put on mixed wards and sent home with only dressing gown (issued hospital) pj bottoms no underwear.

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Response from Leighton Hospital

It is always our intention to provide the best possible care and treatment to all of our patients and therefore we were very sorry to hear that your experience was not as would be expected.

We’d like to look into this further, and would be grateful if you would contact the Customer Care Team 01270 612410 who will be happy to help.

Naomi Jenkins


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