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Bad communication between dept

Story from nhs.uk

"Bad communication between dept"

About: Leighton Hospital / Older people's healthcare

after waiting many months for test results.said test results not reported despite taking place several months ago. - blood tests can't be found either nor urgent fax sent to gp. So can't sort out correct dosage.total disorganised chaos and bad communication between all depts. Get your act together

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Responses

Response from Leighton Hospital 7 years ago
Leighton Hospital

Submitted on 09/11/2016 at 10:35
Published on nhs.uk on 10/11/2016 at 01:31

I would like to apologise for your recent experience. On this occasion we have fallen short of the standard we would expect.

Could I please ask that you contact the Customer Care team on 01270 612410 or customercareteam@mcht.nhs.uk so that we can investigate further.

I would like to again apologise for your experience and thank you for raising your concerns with us.

Regards

Lee Bloomfield

Deputy Divisional General Manager

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