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Fantastic care and support given by clinic staff

Story from nhs.uk

"Fantastic care and support given by clinic staff"

About: Birmingham Midland Eye Centre (Bmec)

Visited the eye clinic following referral from local hospital for my mother. She had been referred for further tests. The technician we saw was so caring and attentive and explained each and every test undertaken and why they were needed. A real credit to the hospital and a true and caring professional. Thank you you made my elderly mother feel completely at ease.

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Responses

Response from Birmingham Midland Eye Centre (Bmec) 7 years ago
Birmingham Midland Eye Centre (Bmec)

Submitted on 05/09/2016 at 19:02
Published on nhs.uk on 06/09/2016 at 02:36

I’m delighted to hear about your mother’s positive experience here at the Birmingham and Midland Eye Centre. It is good to know your mother was treated with care and dignity and made to feel at ease by the team. Thank you and I wish both you and your mother well, Toby Lewis, Chief Executive.

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