"Waiting times for ambulance are too long"

About: Blackpool Victoria Hospital / Accident and emergency North West Ambulance Service NHS Trust Royal Hallamshire Hospital / Cardiology Yorkshire Ambulance Service NHS Trust

(as the patient),

I was also in Royal Victoria Hospital in Blackpool. Rushed in Christmas afternoon (emergency) because I had trouble breathing with cardial asthma. The paramedics were great and got me breathing properly. I was in 11 days and came out January 2009. But the length of time waiting for treatment was endless. When I was discharged I was waiting from 9.30am till 1pm for my prescription. I couldn’t let my son know the time for nurses if you needed the toilet was disgusting, not so much the nurses fault. The ward I was put in was a locked ward but some of the older people were pressing the buzzer and they wet themselves and were distressed. My biggest complaint is the ambulance wait at Hallamshire Hospital, is the time I have to wait coming home from hospital. The time previous was four hours, 3 1/2 hours time before. They need a better system as they don’t see to people was there first. It was 2 ½ hours last week. I appreciate they are busy but being diabetic I was in the ambulance area and it got there at 12 o’clock after the doctors appointment and it was 3.15 before I got a lift home and I asked three times. It is a must to get this sorted other appointments I go by taxi but very expensive when you go regularly.

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