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"Most unpleasant experience"

About: The Great Western Hospital

They were more than 25 minutes late, but no apology.

My time does not matter.

The person I saw was quite unpleasant totally lacking in any empathy.

Almsot every time I said something I was contradicted.

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Responses

Response from The Great Western Hospital 7 years ago
The Great Western Hospital
Submitted on 02/09/2016 at 12:49
Published on nhs.uk on 03/09/2016 at 02:31


Thank you for taking the time to tell us about your experience. We are sorry to hear we did not meet your expectations. We take concerns seriously and are keen to investigate and take action as appropriate. In order for us to do this, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031 with full details of your concern.

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