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consideration, care and kindness has been much appreciated

Posted By Noort

"consideration, care and kindness has been much appreciated"

About: Crosshouse Hospital / Care of older people

(as a relative),

On behalf of myself and of my family I would like to thank the staff of Ward 4 Woodland View and Ward 2D Crosshouse Hospital for the care and kind attention shown to my wife. Their consideration, care and kindness has been much appreciated at this time.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 01/09/2016 at 12:15
Published on Care Opinion at 12:18

picture of Eunice Goodwin

Dear Noort,

On behalf of the staff of Ward 4 Woodland View and Ward 2D Crosshouse Hospital, thank you for these lovely sentiments. I am sure the teams will be delighted to receive such nice feedback,

Kind regards,

Eunice

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