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Care Opinion

Don't involve PALS

Story from nhs.uk

"Don't involve PALS"

About: Stoke Mandeville Hospital / Cardiology

After being told I had to wait 13 months for test results PALS were able to get an appointment in a couple of weeks (how is that possible?).

However the doctor I saw was so angry that I had gone to PALS they treated me appallingly.

Did not listen to symptoms and refused any advice.

Whatever you do avoid cardiology at Stoke and don't involve PALS if you want treatment.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 03/10/2016 at 16:12
Published on Care Opinion at 16:54

Thank you for posting your comments following your attendance at the Cardiology outpatients department.

We are very sorry to learn that the doctor you saw was angry at the news you had gone to PALS and as a result, you felt had treated you appallingly.

We are vey disappointed to learn that this has been your experience and we will be investigating your concerns internally.

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