"Mouth, Throat, Chest pain"

About: John Radcliffe Hospital / Accident and emergency

I have been sent to the hospital 3 times in the two weeks and a half due to not being able to eat for several days, I have choked on food and even turned up to the hospital with food not going down, after 3 hours of waiting I manage to swallow that caused great pain in my chest they simply felt my throat did not even look in my mouth or throat and sent me home each time, I even turned up feeling very dizzy and felt like I was going to pass out I waited 7 hours without being seen when I was seen I was sent home!

I have now been 7 days without food with alot of plenty complications including shortness of breath, serve throat pain and discomfort

I have now been to a private doctor who diagnosed me with oral thrush this is now in a bad condition because this place could not simply diagnose something that would of been a simple cure

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Responses

Response from John Radcliffe Hospital

Firstly, please could i offer our sincer apologies for the delay in responding to you and also thank you for your comments regarding the Accident and Emergency department at the John Radcliffe Hospital. I am very sorry to hear of your previous experiences. Please be assured that your feedback will be passed onto the Service Managers responsible for Accident and Emergency. We would welcome the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact the complaints department on 01865 221728 or at complaints@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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