"Trauma visit 24.8.16"

About: Whipps Cross University Hospital / Accident and emergency

Must mention the ENP in Minors they are fabulous, calm, humorous efficient I was in the unit being stitched up and they even made me laugh even though I was in lots of pain.

not so keen on the ENT as I felt I was being used as a guinea pig by one of the doctors.

I came home with a bonus, a suture needle and thread in my clothing.

on the whole I was seen quickly and treated well, the department is run very efficiently.

Would just mention that the second booking in staff (where you hand in your ticket) could use a bit more eye contact, I was asked what what was wrong with me, my face was completely smashed in and covered with blood, thought looked might have had a clue.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Whipps Cross University Hospital

Thank you for your sending us your feedback following your recent treatment in A&E at Whipps Cross. Your feedback is important to us and has been shared with the service manager so that they are able to pick up on the concerns that you have raised.

Kind regards

Barts Health NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful