"Taken time to listen and understand what I am saying"

About: General practices in Tayside

(as the patient),

I would like to thank Dr Allott for his time and hard work in trying to help find a reason to myself being sick every day. Every time I visit Dr Allott has taken time to listen and understand what I'am saying to him. Dr Allott takes time to explain any results that have come back from tests done and if anything that can be done to help. Even in my dark days of being down and just wanting to end things I have found it very easy to chat with Dr Allott about things.

We as a family thank you as without your time we would not be a strong family

Please keep up the hard work and thank you once again.

We as a family thank you as

Many Thanks,

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside

Thank you for taking the time to give some feedback of your care. It is always heartening to hear that we are doing things well. We try our best to listen carefully to patients and to involve you in management decisions wherever possible. I hope that we can continue to help you going forward.

Kind regards.

Jane Macnaughton

Practice Manager

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