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Crosshouse hospital ward 5e

Posted By Jmill

"Crosshouse hospital ward 5e"

About: Crosshouse Hospital / Care of older people

(as a relative),

My father was an inpatient for some time in Ward 5E. I cannot fault this ward whatsoever The care he received was second to none. If I had to make a suggestion it would be for more staff. There was one nurse who particularly stood out for me. All I remember is her name was Bernadette. I hope this girl goes far as she deserves it as her care and compassion shown through and nothing was ever too much bother. Well done all staff at ward5e

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 31/08/2016 at 17:51
Published on Care Opinion on 01/09/2016 at 10:18

picture of Eunice Goodwin

Dear Jmill,

Thank you so much for contacting us via Patient Opinion, this is a lovely accolade for both the ward and Bernadette. I am sure they will all be delighted with your comments about your father's care. I hope he is well now,

best wishes,

Eunice

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