"Doctors know nothing about mental health"

About: Poole General Hospital / General medicine

(as the patient),

Suffering with mental health over so many years has been a struggle. I've ended up having a really bad episode of depression and I couldn't get any help being bank holiday. I phoned 111 and they called me back and asked me to go in the next morning as it was too late that night (be glad I didn't harm myself in that time). I went in at 9am to be told there was nothing they can do, I wasted my time which I usually do when it comes to my mental health and doctors! This is why people with mental health are suffering because doctors no nothing about it! Absolutely useless!

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Response from Poole General Hospital

I am very sorry to hear that you didn't get help when you needed it.

I very much hope that you are getting the support that you need now.

If you wish to discuss your experience further, please contact the hospital's Patient Experience Department on 01202 448499 between 09.00 and 16.00 Monday to Friday or by email at PALS@poole.nhs.uk.

We shall be glad to help in any way that we can.

Kind regards,

Patient Experience Team

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