"a&e disgrace"

About: Darent Valley Hospital / Accident and emergency

My son went to A&E about 1pm on saturday.He was in real pain.At 5pm they did a scan . At 11.3opm he is still waiting for the result.he has to sit in a chair and everyone completly ignores him.no food or drink offered.when he asked what is happening , they all say the same thing "ask him or her". It's a complete disgrace.

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Responses

Response from Darent Valley Hospital

We are sorry that your son had such a long wait in our A&E Department and that his experience of our service was not a good one. If you would like us to look into why he had such a long wait please do contact our Patient Advice and Liaison Service (PALS) on 01322 428383 or email dgt-tr.pals@nhs.net.

Kind regards

The Communications Team

Darent Valley Hospital

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