"Thank you for your amazing response and service..."

About: Royal Derby Hospital / Emergency department

We had a very scary experience at home today when my husband choke on a bite of fruit. The response of 999 and shortly after the ambulance service and the hospital A&E was fantastic. These teams saved my husbnd's life. They stayed with me on the phone, two ambulances came while I was talked through how to help him. They did the ECG, gave him some oxigen to help his breathing, took him to Derby Royal Hospital for all checks and procedures they required, even when he felt a lot better. The team in Derby Royal Hospital was incredibly reasuring, they acted in a great professional manner and within two hours we were back home with all checks, X-rays, blood tests and other essential tests done. I can't express the gratitude and tremendous thankfulness to all teams. Thank you guys , you are doing the best job in the world! I still can't believe all this happened. Wish you all success and happiness for the future.

Kindest regards - my husband can live his second life now.

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Responses

Response from Royal Derby Hospital

Good Morning

It was very kind of you to take the time to write into the hospital.

I am very pleased to hear that you and your husband both have had a positive experience of our services. I will forward your kind comments to the Matron of the A+E Department and the Ambulance Service for them to share with their respective staff.

I hope your husband is recovering well and thank you again for taking the time to write in.

Patient Advice and Liaison Service (PALS)

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