"nothing! I arrived at 11.23pm ..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
What I liked
nothing! I arrived at 11.23pm via ambulance with my 15 month old who had been having breathing problems - and as yet haven't been seen as i left the building the following morning after having seen people being moved in and out and not having talked to anyone about my childs health.
What could be improved
prioritising - its missing at the moment. There was no rush with my child, we sat in a corridor for almost an hour and half to be moved to a cubicle so the poor ambulance men could then go back out, i then sat in a cubicle with my daughter till 3.30am at which point i left. my daughter had by then calmed down, appeared to be breathing normally, had slept and awoken numberous times and now was just left with an awful hacking cough - all of which the nurses/doctors would have seen had anybody actually looking in upon us at some point.
unfortuntely there is no choice as to which A & E i have to go for so here's hoping she's not seriously ill any time soon!