"Care & support"

About: Queen Victoria Hospital / Plastic surgery

I was a patient at your wonderful hospital & came home yesterday after a three day stay. The staff are brilliant on MD ward. So kind& helpful nothing was too much trouble & everything done with a smile. This goes a long way in a patients recovery. I felt very cared for safe & secure. The food was very good too. I would have no hesitation in recommending your hospital to friends & family. My surgeon & their team explained everything very well I could not have been in better hands. Thank you seems a very small word but it is heart felt . AB

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Responses

Response from Queen Victoria Hospital

Dear Mrs Bull

Thank you so much for your feedback about your recent experience on Margaret Duncombe ward.

I have forwarded your comments to the staff on the ward who I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff at Queen Victoria Hospital and it is always heartening for staff to receive such positive feedback.

Once again many thanks and I wish you all the very best with your continued recovery.

Kind regards

Nicolle Ferguson, Patient Experience Manager

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