"Trip to Accident and Emergency"
About: Colchester General Hospital / Accident and emergency Colchester General Hospital Accident and emergency Colchester CO4 5JL
After a bicycle accident I was having bad chest pains.
I went to A/E.
The receptionist was very helpful, polite and welcoming.
The nurses I saw were considerate, professional and sympathetic.
I was given time to explain my pains, I was examined thoroughly and I was given professional advice on how to look after my torn rib muscles.
Overall, the experience was not one that I expected.
I had originally refused to go to A/E because of the bad press the department had.
This has not been my experience.
One negative comment is that quite a lot of the equipment was not working; very frustrating for the staff needing it and wasting their time trying to find the correct equipment so that they can do their job professionally.
Well done to the staff - absolutely professional.