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Queen's Hospital - Urology

Story from nhs.uk

"Queen's Hospital - Urology"

About: Queen's Hospital / Urology

In agreement with the post (11 May 2016) regarding the appalling lack of professionalism in the admin' section of urology at Queen's.

I have a very similar problem - had an urgent prostate MRI - no follow up - no appointment made (after checking with appointments) - no response from the consultant after I emailed them.

I had to phone the secretary, who said they would get me an appointment made - and call/email me back...

Nothing. I'm now seriously considering moving trusts and will speak to my GP next week.

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital

Submitted on 13/09/2016 at 17:18
Published on nhs.uk on 14/09/2016 at 02:30

I am sorry to read of your comments. I am disappointed to hear that following your contact with your consultants Secretary, you are still awaiting a resolution to your problem.

Please contact our Patient Advice and Liaison team, who will be able to look into these concerns further for you. Our PALS team can be contacted by calling 01708 435 454 or by email .

Yours Sincerely

Nadeem Moghal

Medical Director

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