"Fracture Clinic never answer the phone"

About: Whipps Cross University Hospital / Trauma and orthopaedics

My partner has been told he needs an urgent CT scan of his ankle and has been referred to Whipps Cross from Royal Berkshire as this is his local hospital. Hasn't heard anything since and can never get through on the phone to the fracture clinic. In the meantime he only has a splint so could be doing further injury.

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Responses

Response from Whipps Cross University Hospital

We apologise for your experience at our hospital. We have sent this feedback to our team to review. Best wishes, Barts Health NHS Trust.

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