"Could not fault the staff @ a+e and CCU"

About: Southampton General Hospital / Cardiology

Last weekend I was taken ill with heart problems, I presented my self at Southampton a+e and was seen straight away, I was taken through to the Pitstop stop where I was assessed and rushed through to resuscitation in what seemed like a nanosecond. I was very scared and nervous as nothing like that had ever happened to me before, all the staff were amazing at keeping me calm while all these alarms were going off and I was being wired up to all kind of machines, luckily my heart (with the help of medication) went back in the correct rhythm before I was going to be sedated and shocked back into rhythm. After a little while I was moved to CCU where I stayed for 3 days, all the staff on the ward were amazing and couldn't do enough for you day or night. I felt at ease during my stay which was a nervous time for me with worrying about what had happened. All the staff are a credit to the department from the Dr's, nurses, meal time staff, cleaning staff and anyone I have forgotten to mention. Thank you for making a stressful time easier to deal with.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Acting Head of Complaints, University Hospital Southampton NHS Foundation Trust

Dear Stephen, Thank you for sharing what must have been a very concernng time for you and taking the time to offer such positive feedback. I hope that you are now well on the way to recovery. I will of course share your comments with the staff concerned.