"more explanation needed"

I attended a maternity ward at 16 weeks pregnant as I work close by and had suffered a sudden and large bleed. Obviously I was very upset and distressed and did not know what was happening. I was shown to a room to wait that had 'counselling room' on the door and inside were piles of leaflets about miscarrriage. No one told me what was going to happen, if I was waiting to see someone or not, or gave me any information. As you can imagine, being in a room with miscarriage leaflets when you are bleeding heavily makes you think the worst. Eventually when my husband arrived I was seen by a midwife who took my blood pressure etc and they explained that I would be seeing a doctor and having a scan, and that they had let me sit in the counselling room as I was distressed and it meant some privacy from the main waiting room. If only this had been explained to me at the time there would have been a lot less upset and worry. Once I was seen by the midwife I was quickly seen by doctors and sonoraphers who confirmed everything was absolutely fine with baby and allowed to go home. The care i recieved was very good, however the intial distress was something that could have been quite easily avoided.