This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I came in to have my gallbladder out."

About: The Maidstone Hospital / General surgery

I was supposed to be a day case but ended up staying in overnight. From the moment I arrived the staff was fantastic, making me feel at ease, so friendly and polite. The doctors, nurses, anesthetiser, all spoke to me before my op, they were very caring and knowledgeable, and put me at ease. After my op I was on pearl ward, where I couldn't of been so well looked after. The hospital is spotlessly clean, my room was perfect and I was treated like a queen. Always making sure I was ok and had anything I needed. This hospital and all its members of staff are fantastic, I couldn't fault them. Thank you to you all, you made me feel so cared about, you are all superstars. I really appreciate your hard work and care Hynix showed. Thank you. Sharon Cohen.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Maidstone Hospital 6 years ago
The Maidstone Hospital
Submitted on 03/06/2017 at 16:12
Published on nhs.uk at 15:30


Dear Ms Cohen, thank you for taking the time to leave such a lovely review of your experience, following your unexpected admission to Peale Ward.

We're really sorry it's taken us so long to respond, unfortunately, we didn't receive notification that your review had been posted.

We can assure you we will pass on your thanks to the ward staff and we know that they will really appreciate your kind words.

With best wishes, The PALS Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k