"Our Son Thomas was treated in ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

Our Son Thomas was treated in the day stay unit on a saturday, the staff looked after him so well, they were kind,caring, thoughtful and communicated the details of his op completely. they were only a shout away at all times. the unit was exceptionally clean , and the whole team were extremely professional. I evedn got a call a week after the op to see how Tom was doing.

it felt like we had gone private...........well done PAH

What could be improved

Nothing

Anything else?

keep up the good work

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Responses

Response from Princess Alexandra Hospital

Thank you for taking the time to provide your comments. We were pleased your son's experience was a good one with communications being provided appropriately throughout his stay in the Day Stay Unit. We have passed your comments on to the Day Stay Unit Manager and staff.

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