"My sisters care was absolutely fantastic"

About: Hairmyres Hospital / General Medicine

(as a relative),

My sister was admitted to hospital for 6 days. Her care was absolutely fantastic. Everyone, from the doctors, to the nurses to the cleaners are an absolute credit to the NHS. They checked on her every 2 h, they washed her, and cleaned her. At one point the cleaner was even disinfecting her table with a brush on her knees. They were lovely to me as well, even offered to feed me and provided me with drinks. Thank you!

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Responses

Response from Susan Friel, Chief of Nursing Services, Hairmyres Hospital, NHS Lanarkshire

picture of Susan Friel

Dear Pattern363

Thank you so much for your feedback. I'm pleased that both your sister and you received the care and support you needed. It's always heartening to receive positive comments about the care we provide. If you get a chance, if you let me know the specific wards / clinical areas where your sister was cared for, please let me know and I'll ensure your comments are fed back to the teams looking after her.

I hope she is recovering well now.

Many Thanks

Susan

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Update posted by Pattern363 (a relative)

Just to let you know that it was ward 11. Sheila is doing well thank you.

I am so pleased that you published. I have told everybody I know how well she was cared for. Thank you again. 😆

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