"Staff friendly and A&E efficient"

About: Ayr Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as the patient),

Staff were friendly and helpful and made you feel at ease. I was quickly dealt with and to an acceptable timescale.

Food was acceptable.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Mask139,

Thank you for your post I will pass this to the various teams you mention. I am glad your visit was mainly good but I am sorry the food was 'acceptable'.

I hope you are well now, best wishes,


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Response from Martin Esposito, Patient Experience Manager, Corporate Affairs and Engagement Department, Scottish Ambulance Service

picture of Martin Esposito

Hi Mask139

Thank you for sharing your experience. I was glad to hear that you found all of the staff friendly, helpful and that they were able to put you at ease.

Take care


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