"Hygiene not a priority"

About: The Princess Royal Hospital / Trauma and orthopaedics

Visitor to ward where husband was patient. Very little regard by staff, who seemed to find nursing a little too much of a chore. He was left the whole day without food too, when nil by mouth was left on his bed and not questioned. Most worrying was the time when my husband needed assistance to use the lavatory. One nurse, who didn't need a tannoy because they were so loud, informed the whole ward that my husband was going to the toilet. They then proceeded to clean him, after he'd already done this, and didn't want it doing, left the soiled gloves on their hands, left the lavatory and proceeded to touch the bed, the bed controls, the walking frame and various other items, still wearing the soiled gloves. Complete disregard for dignity and worryingly, no regard for hygiene and infection control. My husband felt completely degraded. Whilst this is a job for nurses, it was a huge event in his life and certainly not one he'd wish to repeat. Not in Telford, anyway. Polite notice on door, requesting that nurses on break weren't disturbed. Even when patients were calling those nurses for 45 minutes. Not a hospital I would wish to be detained in!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››