"Positive feedback"

Having been referred by my own dentist I have begun a course of treatment at the dental clinic and have visited perhaps six times to date.

From the start and consistently, I have been impressed with the quality of care I have received: technically, the clinic seems very well equipped and the staff extremely competent.

More than this, they have taken trouble to put an apprehensive patient at his ease and as part of this process to explain the purpose of each procedure and exactly what is entailed.

Desk staff are polite, helpful and efficient.

I have been treated with a level of consideration which should be a model for all practitioners and support staff.

(I would score the clinic with five stars under every heading if I understood what the 'same sex accommodation' question was about!)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Dover Health Centre

Dear Martin

Many thanks for taking the time to post this review of your positive experience of dental treatment at Dover Health Centre.

It is excellent to know that you have received a high standard of care, that procedures have been explained thoroughly to you, that you felt at ease and that all the staff were kind, professional and compassionate.

We will pass your kind comments onto the team there.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful