"Visit to A&E 24/08/2016"

About: Pilgrim Hospital

We had to visit A&E due to my wife falling and breaking her wrist we were taken to Pilgrim by ambulance (ambulance driver and medic brilliant Thanks) when we arrived at A&E we were only just able to get inside the door and joined the queue (yes they were very busy we had picked a bad night to need A&E well of course we had not chosen that night it was the result of an accident) yes this is the nature of a visit to A&E we did have to spend rather a long night waiting to be attended to however the progression was slow but fair people being seen in a controlled manner the staff working hard for long hours under great pressure at these very busy time and do not seem to panic

Thank you very much all at Boston Pilgrim A&E Chris & DaveB

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from United Lincolnshire Hospitals NHS Trust

Dear DaveB,

Thank you for this feedback. The A&E department are striving to see all patients in a timely manner and we have had an unprecedented amount of referrals in the last few months.

I will ensure these positive comments are passed on to the team. We all hope you wife is recovering well.

Kindest regards

Kelly Harwood

Matron - Emergency Care