"The nurse on the ward when I visited was very..."
About: Mount Vernon Cancer Centre Mount Vernon Cancer Centre HA6 2RN
What I liked
The nurse on the ward when I visited was very good.
They were friendly and spoke to my cousin sensibly and with empathy and respect.
What could be improved
My cousin was terminally ill with cancer and yet there was no apparent palliative care plan for him.
My mother had to wait until after the weekend for someone to eventually come to discuss palliative care for my cousin - he was very uncomfortbale we weren't sure whether he was in pain or not.
His matress was causing him real discomfort.
Even on the monday it took several hours and much pushing before someone finally came to see him.
Ward 10 was not an appropriate place for my cousin to be, given that he was dying.
He died after several days.
I visited at a weekend and there were no refreshment facilities.
My mother and other relatives were there for many hours with my cousin over the weekend and had to drive out to local shops, cafes etc to get some refreshment.
My mother's comment seems to sum the place and the service up - 'what a dump'.