About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
What I liked
I went into Queens wing for a hysteroscopy, biopsy and Mirena coil fitting. Firstly I heard the staff discussing me very loudly and saying that I shouldn't be having a general anaesthetic as the procedure as it didn't warrant it. I was not given the choice to have a local anaesthetic!!! Then, and most humiliating - I found, written on my discharge form ' done nice fart'.
I felt utterly humiliated and that everyone had been laughing at me in the operating theatre while I was asleep. I have to go back there soon to have a further procedure and I am insisting on a local anaesthetic as I cannot go through this sort of experience again. I wish I could go somewhere else as I don't trust the staff there.
What could be improved