"Refused to treat."

I have a cut that is several days old on my hand between thumb and index finger, that is not closing and I wished to consult the surgery to check the wound and possibly have it steri-stripped/glued properly to encourage healing. The receptionist informed me that because it is an injury, (even though three days old, not an emergency, requiring probably only a nurse to deal with it), I cannot have an appointment and they will not treat it. Apparently, I have to go to Trowbridge or Frome minor injuries unit as Westbury Group Practice do not deal with such things..

Story from NHS Choices

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