"Care of my sister"

About: Haltwhistle War Memorial Hospital

This hospital cared for my sister until the end of her life. I cannot praise the staff enough for their compassion and attention towards my sister. I also need to mention out Macmillan Nurse who's relationship with this hospital really helped us as a family.

Thanks to all involved and a special mention to one of your Sisters on duty, I am not allowed to mention their name but congratulations on their achievements.

Story from NHS Choices

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Response from Haltwhistle War Memorial Hospital

Dear Sir/Madam,

Firstly I would just like to say how sorry I am to hear about the loss of your sister. My thoughts are with you and your family.

It’s lovely to know that your sister received the compassion and attention she deserved during her stay with us.

I will make sure your kind comments get passed onto the staff involved together with the Macmillan team – I know this will be greatly appreciated by all.

If there is anything we can do during this difficult time for you and your family please get in touch. My email address is Annie.Laverty@nhct.nhs.uk.

Best wishes and thinking of you all,


Annie Laverty – Director of Patient Experience