This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Endoscopy"

About: Northern General Hospital

I attended the Endoscopy unit last night, 23/08/16, and i just wanted to say how caring and considerate all the staff were.The sister that clerked me in was thorough, compassionate and understanding of my anxieties.The staff that were involved in my procedure 2 nurses and a doctor were wonderful in a situation that i was terrified of they made me feel safe and secure and were excellant communicators, it is not the nicest thing i had done but they made a bad situation better by their care and understanding. Thank you so very much

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 06/09/2016 at 16:03
Published on Care Opinion at 16:03


Dear Miss S,

Thank you for taking the time to provide your kind compliments about the service you received at the Northern General Hospital. Staff always appreciate and are encouraged by receiving such positive feedback.

Many thanks and kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k