"Arrogant and treating patients like cattle"

About: University College Hospital

I was diagnosed with an ectopic pregnancy and put into the expectant management line, without asking for my own opinion. In fact my HCG level were very high and other doctors would have opted for operation instead taking the patients health as a priority. From the 5 weeks taking blood from me it is obvious that HCG will only be down to 0 in 3 weeks or more, but instead of taking my time into account they ask me to come frequently into the clinic and let me wait 40 min, just to take blood. A job any nurse can do!

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Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of Gynaecology Services at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042.

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