"Excellent care by remarkable staff"

About: Poole General Hospital

I have taken my daughter to A&E on Friday for an unbearable groin pain.

She has been extremely well looked after at each step of the way.

The care each and every member of staff has shown is exceptional.

They have spared no effort to help us.

We left the following day after they did a number of tests to find the cause of the pain.

The doctor called us on Monday three times to check on my daughter and to follow up with a physio request.

I am speechless at the level of care and support and the knowledge of all doctors and nurses we have seen during our visit.

Thank you, we do not take The NHS for granted and we are so lucky and previledged to be here.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Poole General Hospital

Thank you so much for taking the trouble to email your thanks to our wonderful A&E staff.

I will pass on your comments to them.

I'm very sorry that I have not responded to your kind words before now.

For some reason, I wasn't notified that there were comments pending on this site so I am rather behind with replies.

I hope that your daughter is now fit and well again.

All best wishes,

Patient Experience Department, Poole Hospital NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful