"Thumbs up for the radiology department"

About: Shepton Mallet Community Hospital

I visited today and was seen by the excellent doctor who preformed a scan on my kidneys, bladder and liver. The doctor was charming, kind, respectful and considerate and I was advised of the procedure at every stage. Their findings were presented to me clearly and in lay mans terms I could understand. I felt very safe and left feeling happy and reassured, I trust the doctor implicitly as I was fortunate to have seen them early 2012 when they confessed natural curiosity prompted them to do such a thorough investigation that they uncovered a serious underlying problem. The doctor is very good indeed and a major asset to your team.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Shepton Mallet Community Hospital

Thank you for your lovely feedback, we are so pleased your experience was a positive one at Shepton Mallet. Very best wishes, Jenny from the Patient Advice and Liaison Service (PALS)