"The fact that A and E was empty ..."

About: Worcestershire Royal Hospital

(as a relative),

What I liked

The fact that A and E was empty when we arrived

What could be improved

The time it took to see a doctor. Three hours wait was rather a long to sit and worry about a loved ones continual bleeding.

Anything else?

The cold attitude of the staff on duty could not have been more uncaring. This hospital has a bad reputation locally and no wonder.

Story from NHS Choices

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