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Faultless Service

Story from nhs.uk

"Faultless Service"

About: King George Hospital

I was really impressed with the treatment I received from the urgent care centre. Not being registered with any local practices, I was worried about finding medical care at late-notice and on the weekend. The NHS 111 service recommended me to King George Hospital, and I couldn’t fault the service there.

The check-in procedure was smooth and very well organised, and even with it being a Sunday morning I was seen within 15 minutes. The doctor was really friendly and put me immediately at ease. The whole process was seamless and I was in and out within half an hour, I couldn’t have asked for better care.

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Responses

Response from King George Hospital 7 years ago
King George Hospital

Submitted on 05/09/2016 at 17:48
Published on nhs.uk on 06/09/2016 at 02:31

Thank you for taking the time to leave your comment. It is lovely to hear that all of our staff was so friendly when you visited our Urgent Care Centre.

This is the level of service I expect all of our staff to provide to our patients.

I will ensure that your comments are passed on to the Urgent Care Centre management team, in order that they can share this with their staff.

Yours Sincerely

Nadeem Moghal

Medical Director

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