About: University Hospital Of North Tees

I eas sent to the fracture clinic after my gp contacted them as an mri the GP ordered had came back witha humerus fracture on it. I attended clinic over a week ago to be given no advice, sent for an xray as fracture doctor didnt believe or understand mri. The doctor then told me it was classec as chronic as i not only had fracture with fluid but my shoulder was frozen and i alsi had severe arthritis in top of shouldrr to clavicle, i was tokd i need a referal to orthopaedic surgeon and sent back to gp.

Gp promptly sent referral and i received appointment for 7th September . I am in agony, no sleep etc so my daughter took me to a&e yesterday asfrr seeking advise, i seen a doctor maily to confirm i had no infection.

The doctor couldn't apologise enough for my treatment and arranged an appointment at the fracture clinic first thing monday. I explained to the doctor tgat i was afraid they would turn me away again and they advised if they try to do that to demand a second opinion as i have the right to it. I am very confused as its appearing the fracture clinic should have dealt with me.

I started having pain in both shoulders in April and originally diagnosed with bursitis but left shoulder git worse but since i visited fracture clinic and without seeing results they srarted mivi g my shoulder around and xray was even worse pain is now a permanent 10 and gp has given me the highest possible prescription as i am already on opiatez etc for arthritis

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Response from University Hospital Of North Tees

Thank you for contacting NHS Choices.

To enable the Trust to investigate your concerns we need further information therefore could you please contact the Patient Experience Team on 01642 624719 or email patientexperience@nth.nhs.uk.

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