"The care before my surgery was ..."

About: North Manchester General Hospital

(as the patient),

What I liked

The care before my surgery was great i was told what would be happening and i felt i was in good hands.

What could be improved

The care and information after the surgery. I was on g2. i was woken at 5.15 in the morning so they could change my bed for the next intake.nobody explained about how the operation went or about any after care i may or may not need. i was just told to go home by 7am. when i got home i realised they had not given me a discherge note, but when i went to take my painkillers it was in there.no-one told me they just left the tablets on my table in a bag. I am writing this confused and upset. it would have helped to have been given some information i don't even know what stitches i have in my wounds.You may ask why i didn't ask, i don't know maybe i was still groggy from the operation. or in shock after being thrown out so early.

Anything else?

i would recommend the hospital, but don,t be suprised if your on a conveyor belt, your just another one of many that needs there attention and there is not enough to go around.

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Response from North Manchester General Hospital

Thank you for providing your feedback and we are extremely sorry to learn about the experience you have had whilst an inpatient at North Manchester. I have forwarded your comments on the Lead Nurse for this area.

If you would like to discuss what has happened with someone at the hospital then please contact the Patient Advice and Liaison Team at North Manchester. The telephone number for this office is 0161 720 2707. You can also access more information about this service via the Trust web page.