"Cataract Surgery"

About: Royal Stoke University Hospital

I visited your excellent Poswillo Suite for cataract surgery this week and found the staff to be both professional and friendly, putting the patients at ease as we waited for our surgery. The Theatre staff were equally friendly and able to answer any questions about the procedure before surgery started. Following a most successful operation I returned to the waiting room where I was given after care advice and offered a cup of tea before they contacted my friend to come and collect me. All in all a stress-free visit in comfortable, modern surroundings and the result of the operation has been excellent. Thank you for your care and expertise and I'm sure I will get the same when my other eye is done in a few months time.

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Response from Royal Stoke University Hospital

Thank you for taking the time to provide us with your lovely feedback. I am delighted to hear that your surgery went well and that you were treated in the manner we would expect. I have shared your comments with the Poswillo team

Kind Regards

Angela Grocott, Head of Patient Experience

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